Insighter AI Terms of Service

1. Introduction

Welcome to Insighter AI, a service provided by Bluegg OU, registered in Estonia, Tallinn ("us", "we", or "our").

Your use of the service, including all software, data, reports, text, images, sounds, video, and content made available through any of our websites or services (collectively, the "Service") is subject to these terms of service (the "Terms"). Please read them carefully. By using the Service, you agree to these Terms.

2. Using Our Service

You must comply with all laws and these Terms. You may use the Service only as permitted by law, including applicable export and control laws and regulations.

We may suspend or terminate your access to the Service at any time, including if you do not comply with these Terms.

3. Payments

We offer different subscription plans and a Pay-As-You-Go option. The pricing for each is detailed on our website. Payment for our services is done via PayPal or Stripe. Once a payment is made, it is final and non-refundable, unless otherwise specified by us.

3.1. Subscription Plans: We offer three levels of subscription plans - Explorer, Innovator, and Visionary. Each plan is available on a Monthly and Yearly basis, providing flexibility to choose what suits your needs best.
3.2. Pay as You Go (Top-ups): For additional flexibility, we also offer a Pay as You Go option. You can purchase additional credits on a one-time basis, which will be added to your account immediately. These top-up credits do not expire and will be available even if you switch or cancel your subscription plan.
3.3. Credit Allocation: For Yearly subscriptions, the entire amount of plan credits is granted upon the commencement of the subscription. For Monthly subscriptions, credits are refreshed each month on the renewal date.
3.4. Plan Renewal: Upon renewal of your subscription, any unused credits from your top-ups will roll over and be added to your new plan credits. Unused plan credits do not roll over upon renewal.
3.5. Plan Downgrades: If you decide to switch to a lower-cost subscription plan, you have a grace period of the billing cycle of your new subscription to use any remaining higher-tier plan credits.
3.6. Plan Upgrades: If you decide to switch to a higher-cost subscription, any remaining credits will be added to the new subscription plan and will not expire.
3.7. Failed Renewals: If a subscription renewal fails, the balance will consist of any remaining top-up credits minus the credits already used. We will notify you in advance if we're unable to renew your subscription, providing ample time to update payment details or take necessary actions.
3.8. Plan Cancellations: If you decide to cancel your subscription, any remaining credits can be used until the end of your current billing cycle.
3.9. Archived Plans: From time to time, some of our plans may be archived and replaced with new plans. In such cases, subscribers of the archived plan will be allowed to continue using their plan until the end of their current billing cycle. We'll then assist you in transitioning to a new plan that best suits your needs.
3.10. Free Trial Terms Free trials are available to new users for a limited period of time. Upon the trial's conclusion, Your balance will consist of your top-ups - the amount you spent. Choose a subscription, and the associated charges will be automatically applied to the payment method on file.
3.11. Payment Methods We accept all major credit/debit cards and PayPal for payments. You can update your payment information anytime by going to your account settings.
3.12. Refund Policy We do not generally offer refunds for subscription charges. If you believe an error has occurred in your billing, please contact us within 30 days of the invoice date to address the issue.
3.13. Price Changes From time to time, we may need to adjust the pricing of our plans. Any price changes will be communicated to existing subscribers with advance notice, and they will have the option to continue with the new price or cancel their subscription.
3.14. Invoicing Upon successful payment, an invoice will be automatically generated and sent to your registered email address. You can also access and download your invoices from your account settings.
3.15. Data Security Your payment information security is our top priority. We employ stringent security measures in line with industry best practices and standards to protect your data.
3.16. Dispute Resolution In the event of any dispute related to payments, credits, or services, please reach out to our customer service team. We are committed to resolving such matters swiftly and fairly.
3.17. Account Termination If an account is terminated by the user, no further charges will be incurred. Any remaining balance from top-ups will not be refundable and will be forfeited. In case we terminate an account due to violation of our terms, any remaining balance will be handled as per the terms of violation.

4. User Responsibilities

If you choose to use your own API keys, you assume full responsibility for all usage and associated costs.

5. Privacy

Our privacy policy explains how we treat your personal data and how we protect your privacy when you use our Service. By using our Service, you agree that we can use such data in accordance with our privacy policy.

6. Content

The Service includes our proprietary content, and we give you permission to use it as part of the Service. The Service is protected by copyright, trademark, and other laws. These Terms do not grant you any right, title, or interest in the Service, others' content in the Service, our trademarks, logos, or other brand features or intellectual property, or others' content posted on the Service.

7. Modifications

We may revise these Terms from time to time and will post the most current version on our website. If a revision in our sole discretion is material, we will notify you (for example, via email to the email address associated with your account). By continuing to use the Service after revisions become effective, you agree to be bound by the revised Terms.

8. Contact

If you have any questions about these Terms, please contact us at insighterai@gmail.com

9. Applicable Laws and Jurisdiction

These Terms are governed by the laws of Estonia. All claims arising out of or relating to these Terms or the Service shall be litigated exclusively in the courts of Estonia, and you and Insighter AI consent to personal jurisdiction in those courts.